How it works
From missed call
to booked job
LYD Solar Suite answers every enquiry, books the job, chases the quote and keeps the records, while you're on the tools.
Solar installers lose work to enquiries shared with three other installers and proposals that go quiet. Electricians lose it to missed calls and quotes written at 10pm. It's the same leak in two trades, and one system closes it.
The problems we fix
What problems
does it solve?
For solar installers
Homeowners send the same enquiry to three or four installers.
We reply in under 30 seconds, so you're first to answer.
Proposals go quiet after the site visit.
Follow-up messages run until the homeowner decides.
Accepted Pylon proposals get re-typed.
The job moves into your pipeline when the proposal is accepted.
STC paperwork and job photos are scattered.
Photos, checklists and the STC paperwork trail stay on the job.
For electricians
You miss calls on a job or up a ladder.
Every missed call gets a text back in seconds, with a link to book.
Quotes get written at night, from memory.
Jobs, photos and notes sit on one record, so quoting is quicker.
Strata, maintenance and switchboard jobs blur together.
Each type of work runs in its own pipeline, so nothing gets lost.
Customers chase you for updates.
Booking confirmations and reminders go out automatically.
Step by step
How does it work,
step by step?
Five steps from first enquiry to five-star review. Our team sets them up and runs them for you.
- 01
Capture every enquiry
Calls, web forms, Facebook and Google leads, chat and texts all land in one inbox, tagged by where they came from.
- 02
Reply in under 30 seconds
The AI assistant answers straight away, day or night, and asks what your team would ask first: the job, the suburb and the timing. For solar it also asks about the roof, the power bill and batteries. It's solar lead management that never waits for the office to open.
- 03
Book the job or site visit
The customer picks a time in your calendar. Confirmations and reminders go out by SMS and email, so fewer people forget.
- 04
Chase every quote
Quotes move through your pipeline and follow-up runs on a schedule you approve, until the customer says yes or no. Accepted Pylon proposals move across without re-typing.
- 05
Keep the records and ask for the review
Job photos, checklists, certificates and the STC paperwork trail stay on the job. When it's done, the customer gets a review request that points to your Google profile.
One system
Solar and electrical work,
side by side
Most solar installers are electricians, and most electricians now get solar and battery enquiries. That's why LYD Solar Suite is a CRM for solar installers and electricians, not one or the other.
Solar jobs and general electrical work run in separate pipelines, each with its own stages, messages and reports. You see both on one screen and in the mobile app.
Getting started
How do we
set it up?
01Book a free demo
We show you the system on a real pipeline in 30 minutes. No pressure, no script.
02We set it up for you
Your services, areas, pipelines and messages are configured and your team is trained. Most businesses go live seven working days after we receive their onboarding details.
03You work the leads
Every enquiry is answered, booked and chased while you're on the tools. We run the system and report what's working.
Questions