You are on a roof. The phone rings. That customer calls the next sparky on Google.
LYD Solar Suite answers that call for you. An AI voice agent, a website chatbot, a CRM and a website, set up and run by our Australian team.
The short answer
LYD Solar Suite is AI business software for Australian electricians and solar and battery installers.
It answers your phone with an AI voice agent, replies to website and social messages with an AI chatbot, books site visits, chases quotes and asks for reviews. Every lead lands in one CRM. Your team keeps the design, the pricing and the electrical advice. The system does the chasing.
Plans with the AI voice agent start from $170 + GST a month, billed yearly.
Why are electricians losing jobs they already paid for?
It is rarely a lead problem. It is a response problem.
Most homeowners call two or three businesses. The first one to answer and book usually wins. When you are on the tools, nobody answers.
Then come the quotes nobody followed up, the reviews nobody asked for, and the same job details typed into three different apps. Every one of these costs you work. None of them need you personally.
What You Get
Six jobs.
One system.
AI voice agent
Answers the phone when you cannot.
Picks up day, night and weekends. Asks the questions your team would ask. Books the site visit into your calendar. Sends you the summary.
Website and social chatbot
Qualifies the lead while you work.
Replies on your website, Facebook and Instagram. Collects suburb, roof, power bill and battery interest before your first call.
CRM built for trade jobs
Every job, enquiry to paid.
One pipeline for every lead, quote and job. Quote follow-up runs on its own and stops the moment the customer replies.
A website that gets found
Built, hosted and managed.
Solar, battery, EV charger and suburb pages, structured for Google and for AI answer engines. Free website on annual Elevate and Dominate plans.
Reviews on autopilot
Asked at the right moment.
A review request goes out when the job is marked complete. Every suitable customer is asked. No incentives and no filtering.
Job records that hold up
Photos, checklists, paperwork.
Install photos, signed documents and checklists sit on the job. Renewal reminders go out before a licence or accreditation date.
How It Works
What happens when
a customer calls?
Five steps, from first ring to booked site visit.
- 01
The phone rings. You are on a roof.
The AI voice agent answers in your business name, any time of day.
- 02
It asks the right questions.
Solar, battery, EV charger, switchboard or general electrical work. Suburb, property type, timing and how they found you.
- 03
It books the site visit.
The caller picks a time that suits your calendar. Confirmations and reminders go out by SMS and email.
- 04
You get the summary.
A clean record lands in your CRM with the caller details and notes. Nobody re-types anything.
- 05
Follow-up runs until they decide.
If the customer goes quiet after the quote, scheduled follow-up messages go out until they say yes or no.
Built for sparkies first
Every solar installer is an electrician. So we built it for electricians.
Domestic and commercial electricians. Level 2 service providers. Solar, battery and EV charger crews. If you hold a licence and your phone rings while you are on the tools, this is for you.
The voice agent and chatbot use separate question paths for solar, batteries, EV chargers, switchboard upgrades and general electrical work, so each enquiry arrives with the details that job needs.
What the AI will not do
Trust matters in this trade, so here it is up front.
- Give electrical, design or safety advice.
- Confirm a price you have not approved.
- Promise savings, rebates or system performance.
- Pressure a caller or keep messaging after they opt out.
Your team can see every conversation and step in at any time.
How is this different from other AI tools for tradies?
Many tools in this space only text back after a missed call, only cover one city, or only do one job. LYD Solar Suite answers the call, books the work and runs the follow-up in one system.
| LYD Solar Suite | Typical alternative | |
|---|---|---|
| AI voice agent answers calls | Yes, from the Launch plan | Often SMS text-back only |
| Built for electricians and solar | Yes | Usually one or the other |
| Website, chatbot and CRM in one | Yes | Separate tools |
| Prices published | Yes | Often quote only |
| Works across Australia | Every state and territory | Often one city |
| Set up and run for you | Yes | Varies |
Compliance, done properly
Spam Act 2003. Follow-up messages record consent, identify your business and include an unsubscribe. Opt-outs stop further messages.
Reviews. Review requests go to every suitable customer after a completed job. No rewards and no filtering, in line with ACCC and Google guidance.
Job records. Install photos, checklists and the STC paperwork trail sit on each job, ready when you need them.
LYD Solar Suite organises your records. It does not issue, approve or guarantee accreditation. Check your obligations with Solar Accreditation Australia, your state electrical regulator or your own adviser.
Where We Work
Every state.
Not just one city.
New South Wales
Sydney, Parramatta, Liverpool, Penrith, Campbelltown, the Central Coast, Newcastle, Wollongong and regional NSW. See local details
Victoria
Melbourne, Geelong, Ballarat, Bendigo, Shepparton and Horsham. See local details
Queensland
Brisbane, the Gold Coast, the Sunshine Coast and Townsville. See local details
Western Australia
Perth, Fremantle and the regions. See local details
South Australia, Tasmania, the ACT and the NT
Adelaide, Hobart, Launceston, Canberra and Darwin. See local details
How much does an AI voice agent cost?
The AI voice agent is included from the Launch plan. Prices are A$ per month, plus GST.
Try Launch free for 30 days. No set-up fee, card required at sign-up, billed on day 31 unless you cancel.
Launch
$170 + GST/mo
- 30 AI voice minutes a month
- $190 + GST month to month
Elevate
$460 + GST/mo
- 60 AI voice minutes a month
- $529 + GST month to month
Dominate
$710 + GST/mo
- 100 AI voice minutes a month
- $749 + GST month to month
Want the full picture? Read about the solar CRM, see every feature, or learn how missed-call text-back works alongside the voice agent.
Good Questions